Once you purchase an ebook, you will get an email from help@bookfunnel.com with a link to download the ebook, or you can send the ebook directly to your favorite device. If the email hasn’t arrived in 20 minutes after purchase, please look at the Spam folder.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

Once you purchase an audiobook, you will get an email from help@bookfunnel.com with a link to download the audiobook, and instructions for how to download and listen in their app, or on another device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your audiobooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

It depends which country you're in, and which shipping option you choose at checkout. It won't be 'next day shipping' though! 

Each book is printed and sent to you specifically from the independent printer I use here in the UK, or sometimes in the US, depending on the format. 

In the UK, it can be 7-10 working days, and 10-15 working days to reach you outside the UK. Thank you for your patience!

Thank you for asking. There is no way independent authors can compete with the big online stores, so basically, you are supporting me and also my independent printer. We appreciate your custom.

The books are excellent quality and soon we may make book for the US available via the US printing facility. Please see Shipping Policy for more details.

If you buy direct, authors and printers and all other collaborators in the store, get paid within hours or days, rather than months. Thank you!

While authors love to have their books in big stores it is not as easy to have books distributed by the Big Publishers. Direct stores allow authors and their collaborators to feature our products without having other products advertised against them. 

How can I contact you with any more questions? 

You can email me: lightshadowandink@icloud.com, use the chat function on the right hand side. I will answer within 24-48 hours.

Yes Tracking is preferable. I have left it up to you have a choice. Either track or not track, but from experience it is best to do so.

You can choose which service to have the order (books) sent by.

With untracked shipments to some international destinations in some instances, I have seen this take anywhere from 10 - 20 working days depending if there is any delays in customs.